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ParentSquare Intro
How We Communicate
Our district uses ParentSquare for school communication, primarily with email, text and app notifications. ParentSquare automatically syncs with our Student Information System to generate an account for each parent, using their preferred email address and phone number. We encourage parents to access their accounts so they can download the mobile app and update their preferences on when and how they are notified.
ParentSquare is a safe, secure, and modern approach to communication and collaboration between school and home.
What is ParentSquare?
ParentSquare is a unified communication platform that offers a whole host of tools which allows district, school administrators and teachers to more effectively communicate and engage with families and students.
Some features include:
- Mass notifications and urgent alerts with two-way communication
- Mobile application for administrators and parents (iOS and Android)
- Attendance notifications
- Teacher and classroom communication
- Direct Messaging with two-way translation
- Appointment Sign Ups (parent-teacher conferences, technology pick-ups)
- Calendar and RSVP
- Volunteering and classroom supply sign-ups
- And so much more!
As a registered parent, you can:
- Receive messages from the school and district via phone, email, text, or app notification
- Choose to receive information as it comes or all at once with a daily digest at 6pm
- Communicate in your preferred language
- Comment on school postings to engage with your school community
- Direct message teachers, staff, and other parents
- Participate in group messages from schools and teachers
- Sign up for parent-teacher conferences
- Sign up to volunteer, sign up to donate school supplies, and more all from your desktop or mobile device
Video Tutorials
English
Spanish
Frequently Asked Questions
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On the app, enter your email or cell phone number. The email and/or cell phone number must match what is in the school's information system (PowerSchool).
On the web, click ‘Sign In’, then under the ‘Register’ section, enter your email or phone number and click “Get Started”.
If the email or phone number is not recognized by ParentSquare, parents can follow directions to request access or contact the school front office and ask them to update the contact information.
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ParentSquare allows users to customize their notifications based on notification type and select their preferred delivery method for each school. The Instant setting will send all post notifications in real-time. The Digest setting sends direct messages, alerts, and time-sensitive posts instantly, but sends all non-time sensitive posts at the end of the day, reducing the number of notifications you receive daily (we recommend the Digest setting). Learn more about managing notifications.
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Parents can update their language preference for their account. Once they have done this, ParentSquare will automatically translate any communication to them in their selected language. This translation will also occur when the parent sends a message to a staff member. Learn more about ParentSquare translations and how to set the language preference.
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Parents can make their contact information visible in ParentSquare by going to "My Account" on the website and toggling the "visible" setting for their phone number and/or email address in the School Directory. This setting is not available in the mobile app, and by default, contact information is visible only to school staff.
Steps to make contact information visible:
- Log in to ParentSquare using a web browser.
- Click on your name in the top right corner and select "Manage Account" from the drop down menu.
- Go to "My Account" if not selected already.
- Find the email address and phone number fields under the school(s) you would like to display them for.
- Toggle the setting to "visible" for each contact method you want to share in the school directory.
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- Activate Your Account
Click the link in your activation email/text, or sign up on the ParentSquare website or via the ParentSquare app.
- Download App
It’s easy to stay in the loop with the ParentSquare app. Download it now. iOS | Android
- Set Preferences
Click your name in the top right to set your notification and language preferences.
- Get Photos & Files
Click ‘Photos & Files’ in sidebar to access pictures, forms, and documents that have been shared with you.
- Appreciate Posts
Click ‘Appreciate’ in your email/app or website to thank a teacher or staff member for a post.
- Comment or Reply
Click ‘Comment’ in app or website to privately ask a question about the post that your teacher or school sent.
- Participate
Click ‘Sign Ups & RSVPs’ in the sidebar to see available opportunities. Click bell on top to check your commitments.
- Join a Group
Click ‘Groups’ in the sidebar to join a group or committee at your school to participate or to stay up to-date.
- Find People
Click ‘Directory’ in the sidebar to find contact information for school staff.
- Get in Touch
Click ‘Messages’ in the sidebar to privately get in touch with staff and teachers.
- Activate Your Account
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Yes. All parents have a ParentSquare account. ParentSquare is the primary tool for district and school communication. Individuals who do not activate their account in ParentSquare will still receive an email digest at the end of each day that communication is sent out to them. In the event of emergencies, phone calls will be sent as well.
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Click “Unsubscribe” link on your email from ParentSquare or reply STOP to the SMS from ParentSquare to stop notifications to your email or phone.
**** If the email or phone number is not recognized by ParentSquare, parents can contact the school’s front office to update the contact information.
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Yes, parents can contact their child's teacher privately by using the direct messaging tool. On the home page, click on "Messaging" in the left sidebar. From here, you can send a direct message to your child's teacher that only you and the teacher can see. You can also send messages to other staff members at the school, such as your child's coaches and club leaders. See also this ParentSquare help article on direct messaging.
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Yes, you can customize your notification settings by going to your homepage and clicking on your name in the top right corner and selecting "Manage Account" from the drop down menu. On your account page, you can find your notification settings on the left under “Settings” to customize your notifications. If you are receiving too many notifications, try changing to the “Digest” setting where you will only receive one combined message in the evening. See also this help article on changing your notification settings.
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